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Dele Hazeley

Computer Programmer

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Intro
Freetown, Sierra Leone
Customer Experience Manager at Orange SL
Joined April 21, 2021

Skills

Languages

English
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Native or Bilingual
About
With my experience in strategic IT / business consulting and analysis throughout my professional background, as well as my demonstrated strengths in team collaboration and comprehensive project management, I feel confident that I would significantly benefit your organization in this capacity. With a deep understanding of current business challenges and the added value of technological tools and solutions, my leadership and communication abilities prepare me to thrive in this position. Additionally, my core strengths in technical needs analysis, operational direction, and budgetary oversight are certain to render me an immediate asset to your company. Highlights of my background and accomplishments include the following: Delivering recommendations and managing integration and implementation projects for companies in need of technological solutions such as data networks and software platforms; successfully setting up, configuring, and migrating systems and services while advising on security vulnerabilities, outdated systems, and hardware upgrades. Researching and documenting new processes for IT teams while working directly with users to gather business requirements and inform proposed system enhancements. Web Developement using WordPress, Joomla, Bubble.js and other CMS to build full E-Commerce and Digital Products for SME. Managing all aspects of technical projects from start to finish, including scheduling, resource allocation, guidelines/deadlines, and risk management; communicating regularly with management and users regarding project status, areas of concern, and deliverable. Drone and Data Analysis of Sierra Leone Parliament and UNOPS Sites across the County to produce 2D/3D Orthomosaic Maps
Experience
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Orange SL
Apr 2023 – Present
Freetown - Sierra Leone
Customer Experience Manager
Contact Center, Retention and Loyalty Lead