6+ years of experience in software industry with comprehensive knowledge and expertise in Software Development Life Cycle. Experienced in both Manual and Automation testing of Digital AI, mobile, web and Point of Sale Applications.
Experience
Microsoft365.com - 365 Setup
Aug 2023 – Sep 2024
Canada
Software Quality Anayst
Project : IVR (Intelligent Voice Recognition)
• Contributed to the migration of IVR product from Nuance tenant to Microsoft tenant
• Support Manual (Kubernetes) and Automated deployment (Azure Pipeline) of the IVR product on Microsoft cloud environments
• Created CloudTest pipeline setup in Azure DevOps to facilitate continuous testing of the product.
• Coordinated with project teams on the security and compliance requirements of the organization and achieved planned deliverables on time
• Efficient and successful completion of DRI (On call Support) cycles
