To shortly introduce myself, I am a Customer Service Representative offering exceptional communication skills and the crucial ability to function well both independently and in fast-paced team environments. At Amazon Development where I worked, I spent most of my time providing beneficial advice and support to customers, handling complaints, and resolving any problematic issues. In addition, I have also worked in Sutherland Global Services as Technical support Agent, Where I had an opportunity to work as Customer support as well because most of the customer I have assisted were with Purchase and refunds. Moreover, I won the Employee of the Month Award once for constantly performing great work. Next, I am a native Tamil speaker with a proficiency in English. I am skilled in using all software programs necessary for the job, including Freshdesk, Logmein, and Freshconnect. Finally, I am a detail and accuracy-oriented individual with excellent problem-solving skills and would appreciate the opportunity to come in for an interview to discuss the job and my qualifications in more detail in person. I can be contacted at 9962084794 or via email at s_dinesh_kumar@outlook.com. Thank you for your time and consideration and I look forward to speaking with you in the near future.
Experience
Vserve Ebusiness Solutions
Mar 2022 – Present
Coimbatore
Virtual Assistant
Worked directly with CEO of a company in Nevada, US.
