Dmitry Ukhatkin, CBDO

About

I am a highly motivated and experienced team leader with a proven track record of success. I have a passion for building and developing high-performing teams. I am always looking for new challenges and opportunities to learn and grow. In my previous role, I was responsible for building a new team from scratch and restructuring an existing team. I successfully implemented a number of key projects, including in-depth customer engagement and solution architecture. I am also a skilled "player-coach" and am able to effectively balance team management with the implementation of projects. I am motivated to increase my areas of responsibility and pursue continuous professional growth. In my free time, I read business literature and improve my English and Japanese language skills. I am confident that I would be a valuable asset to your team and look forward to discussing this opportunity with you in more detail.

Experience

CloudMTS

Mar 2023 – Present

Head of solution architect

CloudMTS

Apr 2021 – Mar 2023

Moscow

Head of Pre-Sale

As Head of the Cloud Solutions Pre-Sale team, I oversaw a team of experts and was responsible for ensuring budget targets were achieved, providing effective pre-sales support, and managing relationships with sales channels and cross-functional teams. Through my leadership, the pre-sales team transformed into a new solution architect structure, and I recruited and trained a lot of sales support experts and sales managers through more than 100 interviews. I conducted training events that improved sales quality and efficiency, and I developed regulations, instructions, and other materials to optimize business processes. My strategic approach resulted in the team successfully implementing projects with checks exceeding 3 million rub./month and achieving an average annual portfolio revenue growth rate (CAGR) of 40%. I monitored the KPI execution, defined goals and tasks for my team, and ensured they were accomplished efficiently and effectively. Overall, I am proud to have achieved measurable results, strengthened relationships with sales channels and cross-functional teams, and implemented measures to increase competitiveness in the market.

CloudMTS

Sep 2020 – Apr 2021

Samara

Pre-Sales Manager

I played a vital role in supporting the sales team and helping them close significant deals with clients by providing effective technical solutions and guidance. By analyzing technical specifications and customer requirements, I prepared technical solutions with the involvement of relevant departments and assisted sales representatives in preparing and agreeing on technical-commercial proposals. My achievements included organizing the overfulfillment of the annual budget from projected 67% to 102% in just 3 months, streamlining the workflow of 3 departments to achieve business goals, and successfully conducting training events that led to an increase in employees' expertise in cloud products. I also maintained strong relationships with clients and partners, resulting in repeat business and positive feedback. In addition, I monitored the market and new initiatives of competitors in cloud and data center services and participated in customer events and profile conferences, delivering public speeches. Through my role, I was able to develop a range of skills, including presenting technical solutions, conducting presentations, generating regular reports, and completing tasks and assignments related to sales support from management.

MegaFon

Apr 2016 – May 2020

Samara

Key Account Manager

During my time at Megafon, I started as an Operator in the contact center, where I excelled in customer service and sales, achieving top performance indicators within three months of starting. I then worked as a Specialist in servicing legal entities, exceeding my targets and participating in the opening and adaptation of the group for key corporate clients. From July 2017 to May 2020, I worked my way up to become a specialist in developing and managing large corporate clients. In this role, I successfully achieved and exceeded quarterly targets, generating revenue by selling mobile and fixed communication services and VAS services. I also developed warm relationships with corporate clients, from small sole proprietorships to large federal networks, and identified their needs, generated projects, and controlled implementation. Additionally, I successfully sold IaaS services, becoming the first in the macroregion to do so. Throughout my time at Megafon, I honed my skills in negotiating, project management, cross-departmental collaboration, and sales reporting. These experiences have contributed to my professional growth.

Education

Samara State Aerospace University

Sep 2013 – Jul 2019

Bachelor's degree, Design and technology of electronic equipment

Dmitry Ukhatkin

CBDO

Skills

Languages