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Duen Reid

IT Specialst

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Intro
Kingston, Jamaica
IT Specialist at IMCA Jamaica Ltd.
Information Technology & Services
Joined February 14, 2023

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English
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Fluent
About
In my previous position as a Cloud Systems Engineer, my responsibilities include: plan, design, implement and support the UCS Cloud infrastructure, develop and implement the technical architecture and physical design of the network: analyze existing data networks and recommend solutions. Set up, configure, and test Cisco LAN switches (core distribution and access), firewalls, routers and gateways, etc. Troubleshoot, maintain, upgrade and provide solutions to complex hardware/software problems. As a Data Center Operations Engineer my roles include: perform support and client consultation to Digicel: plan, design, implement and support Digicel customers’ Network Infrastructure. Perform day to day operations of the Data Center, 100% hands-on with data center infrastructure provisioning and server/network equipment deployments, actively participate in Data Center capacity planning and growth including cage/rack layouts as well as power and cooling systems, manage assigned customer tickets/issues to resolution, fulfilling project requirements for new data center hardware deployments, maintain Data Center up-time to minimum SLA of 99.98% per calendar year. I would appreciate the opportunity to meet with you to further discuss the value that I can add to this organization. I can be contacted at 505-6874 (Cell). Thanking you in advance for your kind consideration.
Experience
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IMCA Jamaica Ltd.
Oct 2021 – Present
Kingston, Jamaica.
IT Specialist
Handle all IT aspects of the business at a Manager level with my staff. That Includes network security and server management