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Dusan Micovic

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Intro
Belgrade, Serbia
E-learning
Joined November 7, 2023

Skills

Languages

Serbian
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Native or Bilingual
Italian
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Advanced
About
I am Dusan Micovic, a versatile professional with a diverse background spanning project management, account management, sales, tutoring, and event organizing. My educational foundation includes a Bachelor's degree in Economics from Singidunum University in Belgrade and a Bachelor's in International Relations and Affairs from John Cabot University in Rome. My work interests are multifaceted, reflecting my adaptable nature and broad skill set. I'm particularly drawn to roles that allow me to leverage my strong communication skills, technological proficiency, and ability to work in dynamic, multicultural environments. I have a keen interest in utilizing emerging technologies, including AI and machine learning, to optimize workflows and enhance productivity. My strong sides include: Cross-cultural communication: With experience studying, living, and working in Italy, Netherlands, USA, Serbia, and Montenegro, I excel at navigating diverse cultural contexts. Client relationship management: My roles in account management and tutoring have honed my ability to build and maintain strong, long-term client relationships. Technological adaptability: I'm proficient in using and implementing various tech tools, from CRM systems to AI applications like ChatGPT and Jasper. Problem-solving: I have a knack for tech-savvy troubleshooting and developing creative solutions to complex challenges. Language skills: I'm proficient in English (C2 level) and have advanced Italian (C1 level) skills. Project coordination: My experience as an Assistant Director/Cast PA demonstrates my ability to manage complex logistics in high-pressure environments. Data analysis: My background in economics and crypto account management has sharpened my skills in extracting insights from data using tools like TradingView and MetaTrader. Adaptability: My diverse work history showcases my ability to quickly learn and excel in new roles and industries. Creativity: My experience in event organizing and content creation using AI tools like Midjourney and Leonardo.AI highlights my creative capabilities. I'm passionate about continuous learning and applying my skills to drive innovation and efficiency in any role I undertake.
Experience
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Firefly Productions
May 2024 – Jun 2024
Belgrade, Serbia
Assistant Director / Cast PA
Client-Centric Logistics Management: Coordinated cast needs (transportation, meals, on-set preparation), ensuring client satisfaction in a high-pressure environment. Cross-Cultural Communication: Facilitated seamless interaction between English-speaking actors and Serbian-speaking crew, enhancing overall project success. AI-Powered Workflow Optimization: Implemented Google Gemini for script translation and call sheet automation, improving efficiency and client experience.
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Beda Kid / Lingo Turtle / Freelance
Jun 2020 – May 2024
Belgrade, Serbia
Remote Learning Specialist (ESL Tutor)
Personalized Learning Journey Creation: Leveraged communication and needs assessment skills to craft customized study plans aligned with individual student goals. AI-Enhanced Content Curation and Delivery: Employed AI tools like Google Gemini to optimize content clarity and accessibility for students of all levels. Client Retention and Satisfaction: Maintained a 100% student retention rate, continuing daily learning sessions for 4 years. Quantifiable Student Success: All students passed entrance exams designed for 2 years older students.
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Silver Bell Group
Apr 2019 – Mar 2022
Belgrade, Serbia
Key Account Manager (Crypto Client Acquisition Specialist)
Personalized Client Onboarding: Implemented customized client plans, considering individual needs and market conditions. CRM Utilization: Leveraged industry-leading CRM systems to effectively manage client relationships and streamline communication. Long-Term Relationship Building: Cultivated ongoing client engagement and satisfaction through personalized support and proactive communication. Data-Driven Strategy: Utilized market trends and technical analysis tools to identify profitable opportunities for clients.