I've been a Customer Service Representative for almost 2 years. My work principle is being professional at all times no matter how hard it gets. To support this, I always try to put myself into one's shoes to see where they're coming from because certainly there is something wrong that they just wanted to be addressed.
Experience
Amazon-Amazon
Aug 2022 – Mar 2025
Philippines
Customer Service Associate
Assisting customers in tracking their orders.
Help them in initiatingna return and processing necessary refunds.