I am astute, talented and enterprising business administrator and professional.
My career progression based on merit is illustrative of my continuous improvement philosophy. I offer strong administration skills with a proven track record of providing management and administrative support to various processes that include sales, marketing, purchasing, finance, project and event management.
Superior client interfacing skills characterised by the establishment of long-term relationships, comprehensive product knowledge, superior client services and stakeholder management skills.
Experience
TFG
Nov 2021 – Present
South Africa
Settlement & Recon Clerk
• Investigating & resolving store cash discrepancies
• Investigating & resolving unknown bank entries
• Liasing with banks to resolve store cash discrepancies
• Process correcting journals
TFG
May 2021 – Nov 2021
South Africa
Creditors Clerk
• Raising of Purchase orders on SAP
• Receipting of invoices
• Updating SharePoint Requisitions
• Open order reporting
• Queries
Henley & Partners
Jan 2018 – Jul 2020
South Africa
Office Manager/Executive Assistant
• Finance (payment requests monthly & Adhoc, recharges, social budget, department monthly budget expenses, monthly credit card reconciliations - 3 departments, staff reimbursement claims).
• Purchase and stock take office monthly supplies (Groceries & Stationery).
• Assist with HR on Adhoc occasions (Termination documents in order, Employee access tags, IT training set up, daily staff attendance).
• Diary & International Travel management for Marketing Head of Department, SA Marketing Office, 3 Department Heads based in London & Australia
• Reception Relief Daily
• Office Management inclusive of Cleaning Lady supervision
• Helped team handle high-volume work by prioritizing tasks and organizing supplies.
• CRM (lead, contact & opportunity verification, lead uploads, data investigations etc)
• Developed solid relationships with staff, customers, and vendors.
• Project Management of new Office renovations, SLA renewals between departments, VISA applications
• Coordinated and executed diverse marketing and customer events
First Car Rental
Apr 2016 – Dec 2017
South Africa
Damage & Incident Liason Officer
• Check damage reports for all regions & advise of errors
• Check fuel reports for all regions & advise of errors
• Go through Head Office Claims report for damages over R5000, self- insured & 3rd
party
• Rental Agent walk up commission allocation & queries
• Cash Card administration and bulk payment
• E-tag distribution administration, complimentary & Barter bookings
Qatar Airways
Jan 2010 – Aug 2015
Qatar
In-Flight Attendant
• Provide excellent individual service to Premium Class passengers
• Resolve passenger problems and provide a solution
• Assist Economy cabin when needed
• Galley Manager when required and responsible to flight deck
• Educated passengers on safety procedures and emergency incident protocols
• Maintained full compliance with legal, health, and safety regulations
• Helped team handle high-volume work by prioritizing tasks and organizing supplies
• Conduct equipment and safety checks prior to departure