- Recruits and enrolls qualified applicants into programs of study beneficial to the students’ career objectives and academic needs in an efficient and supportive manner.
- Learns and maintains specific program knowledge, program objectives, enrollment process, requirements, and content offered by the university in order to make a complete and factual presentation to prospective students
- Initiates contact with prospective students to set appointments for information sessions
- Consistently conducts ethical and complete information sessions.
- Answers student questions, offers guidance on programs, alternative programs and admissions process.
- Ensures accuracy and confidentiality of all enrollment files. Ensures that prospective students understand enrollment paperwork and that all required forms for enrollment and processing are completed.
- Assists students with submission of official transcripts for accuracy
Santiago Canyon College
Nov 2018 – Jun 2020
Orange, CA
Student Services Specialist
- Conducted initial interviews with students and complete related forms
· Performed clerical duties such as maintaining student files and making appointments for
counselors
· Helped achieve a student’s academic success by answering questions both on the phone
and in person
· Referred students to resource materials and other offices where further assistance may be
obtained
· Filed papers in alphabetical order or according to counselor needs
· Compiled data from surveys according to faculty needs and entered them into Excel to
create a comprehensive assessment of certain programs and student opinions