I am a support representative with more than 2 years of experience.
I worked with B2B who created their stores on our platform.
I have a high level of communication skills and a desire to understand the problem.
I like the remote format of work, as it helps to save a lot of time and thus there is enough time for sport and creativity.
I'm looking for professional growth, and an interesting task that will help me achieve my goal, to try myself as a team leader.
1 year experience in a Helpdesk.
Experience
Zakupka.com
Jan 2022 – Oct 2022
Chernivtsi
CPA AND CPC ADVERTISING SPECIALIST
●Launch of advertising companies
●Setting up contextual advertising
●Consulting users in the chat
●Consulting users in a call
●Writing recommendations to improve the effectiveness of advertising campaign users
Zakupka.com
Oct 2021 – Jan 2022
Chernivtsi
Customer support
●Customer support mail and chat
●Providing technical support to solve the problem
answers to customer questions.
●Chat counseling.
●Consulting in the call.
●Training new employees.
Skyeng
Nov 2019 – Dec 2021
Chernivtsi
Customer support
●Counseling clients
●Operational remote technical support for users
●Organization of online lessons
●Maintaining relationships with clients
