Dynamic, results-oriented professional with a sharp eye for detail and a passion for driving performance across both military and civilian sectors. Adept at navigating a diverse array of systems and programs, I thrive on hands-on involvement, making strategic decisions that optimize processes and bridge gaps between teams and customers. Committed to understanding the purpose behind each step, I value the importance of clear procedures and continuous improvement. Energized by leading teams, I’m driven to ensure every product or service not only meets but exceeds expectations.
Experience
US Army
Mar 2017 – Jan 2025
Technical Lead 35T Systems Maintainer and Intergrator
As the Technical Lead in one of the most diverse organizations globally, I thrived in an environment that required seamless collaboration across multiple international entities, fostering cross-cultural communication and upholding international standards. I was entrusted with the maintenance of critical software, hardware, and logistical support in highly restricted areas, delivering IT and administrative services to a customer base of 9,000. In charge of equipment valued at $2 million, I drove the development of innovative communication processes that boosted operational efficiency by nearly 600%. During my deployment to Afghanistan, I played a key role in enhancing local security and supporting the community with vital protection measures and foundational security training.
