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Evan Williams

Customer Service Representative

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Intro
Philadelphia, United States
Joined April 3, 2025

Skills

Languages

English
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Fluent
Spanish
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Basic
About
A seasoned customer service professional with more than 10 years in dynamic, customer-facing roles, I bring a unique blend of technical expertise, leadership, and a strong commitment to service excellence. Having worked as a Sous Chef, Supervisor in airport services, and with a background in CAD drafting and carpentry, I am now transitioning to remote customer support and technical support positions. My ability to adapt quickly, collaborate effectively, and troubleshoot complex issues makes me a great fit for remote roles focused on delivering outstanding customer experiences.
Experience
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Sojourn Philly
Jun 2022 – Apr 2025
Rex at the royal
Sous Chef
Promoted from Line Cook to Sous Chef, responsible for overseeing kitchen operations. Led line cooks and ensured food preparation stations were ready for service. Managed daily food preparation and catered events, monitoring food safety and compliance. Developed recipes and managed inventory, ensuring consistent quality during high-volume service.