I have worked with Globacom, Ecobank,Eko electricity distribution company and Gxrosspay Solutions in the last 10 years, and during that time I have developed impeccable phone manners and the ability to politely deal with disgruntled customers. I am accustomed to working on multiple projects simultaneously and can offer new ideas when necessary to achieve set goals. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations.
Experience
Gxrosspay Solutions Ltd
Feb 2021 – Present
Lagos, Nigeria
Customer Service Officer
Attendong to customers queries and complaint
Enrolling customers on the NIN (National Identification Number) portal.
Troubleshooting issues related to customers NIN.
