Fatima Mmadi

Freelancer in Overall Customer Experience

Message

Intro

Johannesburg, South Africa

Billing Specialist at Merchants CX SA

Studied Aviation Studies at Skyy Aviation Academy

Joined April 12, 2021

Skills

Languages

English

Native or Bilingual

About

Fatima is a Customer Experience specialist and she has specialized as a Billing Consultant , Inbound Technical Support Consultant and overall varies Customer Service Roles. Check out her LinkedIn Profile

www.linkedin.com/in/fatima-mmadi-80630a102

for a more detailed view.

Experience

Merchants CX SA

Jan 2021 – Present

Johannesburg

Billing Specialist

Dealing with accounts payable by managing and recording all the company-s invoices. Ensuring that we charge customers appropriately and to track all the payments regularly.

Jenzovox

Aug 2019 – Jan 2021

Johannesburg

Medical Records Retriever

Collected Medical Records from doctors offices and hospitals for a USA Base client for insurance purposes.

Telkom SA

Mar 2018 – Jul 2019

Johannesburg

Inbound Customer/Technical Support Specialist

Provided Customer & Technical support for Telkom Fiber , Adsl ,and LTE residential clients.

Education

Skyy Aviation Academy

Jan 2014 – Apr 2016

Degree, Aviation Studies