Filipa Rodrigues, IT

About

Young creative and results-oriented professional offering a proactive approach, good communication with proven results in the IT field by having been involved in a high-school with a work-enviornment system that prepares for the world of work. Currently looking for personal and professional development. Intrested in any area with the purpose of discover more.

Experience

HelloFresh

Aug 2022 – Present

Amsterdam

IT Support Intern

Known error knowledge documentation in FreshService Analyzing and suggesting improvement for the Service Desk processes Deploying, Enrolling and Managing Windows 10 devices in Microsoft Endpoint Manager Managing organization’s users and devices in Active directory Deploying and managing IOS devices in Jamf Cloud Troubleshooting and fixing issues relating to windows and IOS On and OffBoarding of employees/interns Azure Active Directory Google Admin

Escola Tecnológica do Litoral Alentejano

Jan 2022 – Aug 2022

Sines, Portugal

Technician Operator of Information and Communication Intern

Help Desk, assisted teachers and other non-teaching personel for technical support; Administrative tasks in the administrative, financial and personnel areas. Communication and Marketing - Advertised and designed material such as videos for social media marketing purposes.

Education

Escola Tecnológica do Litoral Alentejano

High School, IT Management

Escola Superior de Tecnologia e Gestão de Beja

Oct 2020 – Jul 2021

High Technical Degree, Web Development and Web Technologies

Filipa Rodrigues

IT

Skills

Languages