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Finlay Joash

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Nairobi, Kenya
Studied Hospitality at Kenya Institute Of Management
Joined May 29, 2024

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English
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Swahili
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About
I am a certified Customer Support Representative with over two years of experience. I have worked with employers from various fields. I have taken Effective Customer Service Skills Course and Personalities with Types of Conjunctions Courses at Alison.com
Experience
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Tronik Kenya.
Jan 2022 – Feb 2023
Nairobi, Kenya.
Customer Service Representative
Delivered exceptional customer service through various communication channels, including phone, email, and chat. Assisted customers with product information, order status updates, and troubleshooting issues. Resolved customer complaints and escalated issues to appropriate departments as necessary.
Education
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Kenya Institute Of Management
Dec 2019 – Oct 2021
Diploma in Customer Services, Hospitality