Hi. I am Flor a very flexible and experienced Virtual Analyst. I started off my BPO career as a technical support representative 6 years ago with Teleperformance Davao. I receive calls from customers who need assistance with their internet, phone, and cable issues. In that role, a major accomplishment I’m most proud of aside from being one of the top agents is being a POC on our team. Our supervisor appointed me to be her right hand and soon promoted me to a Quality Analyst.
I started my VA career last year. I work as an onboarding and implementation specialist in an accounting firm in Georgia. I also do admin tasks such as email handling, email clean-up, replying to clients' inquiries, booking meetings through Calendly, and other tasks that my client wants me to do.
Overall, due to my strong background, I am confident I’ll be able to succeed in this role you are hiring for. I can start immediately.
Experience
Tax and Accounting Firm
Nov 2021 – Present
Georgia
General Virtual Assistant
I work as an onboarding and implementation specialist. I do admin tasks, such as email handling, email clean-up, replying to clients' inquiries, booking meetings through Calendly, and other tasks that my client wants me to do.