Graduated in Nutrition, my career evolved towards technology, with qualifications in systems
analysis and programming, focusing on Java and SQL. With 8 years of experience in
customer service, including nearly 2 years as an Account Manager, and work in customer
success and technical support, I excel in account management and customer engagement. I
successfully reduced churn by more than 50%, resulting in a threefold increase in the value
and size of the client portfolio