I am Gemark Cambarihan but everybody calls me Torch. I completed three years in college of political science. I am a passionate dancer and singer who loves staying active. I am very health conscious, I do cardio everyday.
Pertaining to my job experience, I have been in the BPO industry for almost 3 years and as Virtual Assistant for 1 year and 8 months.
In my 3 years in BPO I am a customer service representative, managing inbound, outbound calls, chat and email support which is based in the USA.
As a Virtual Assistant, my role is to help senior citizens for their medicaid health insurance application which is also based in the USA.
Experience
Senior Planning Services
Feb 2024 – Jan 2025
USA
Virtual Assistant
Assisted senior citizens in completing Medicaid health insurance applications, ensuring accuracy and compliance with eligibility requirements.
Provided guidance on required documentation, application procedures, and coverage options.
