Geric Vallar

Customer Service Representative, Gaming Video Creator, Online Streamer

Message

Intro

Philippines

Studied English Literature at University of Southeastern Philippines

Joined November 8, 2022

Skills

Languages

English

Fluent

About

With seven years of experience as a Customer Service Representative during that time I've developed impeccable phone manners, and an ability to politely deal with disgruntled customers. I am confident I will be an excellent fit. My experience has provided me with professional expertise that aligns closely with the responsibilities outlined in your job advertisement. I'm used to working with foreign companies in the United States and Canada. I used to work in different time zones as well.

Experience

Vision Path Inc.

Aug 2021 – Aug 2023

Philippines

Customer Service Representative

*Phone Support *Chat Support *Email Support *Guiding customers online on how to order contact lenses, Explaining to the customers about the contact lenses, and asking for prescriptions so that they can choose the right lenses.

VXI Global Holding

Aug 2018 – Jul 2021

Philippines

Customer Service Representative

(AT&T) *Phone Support *Chat Support *Email Support *Sales: Selling cellphones, providing internet service *Billing *Technical Support: Walking through customers about the technical problems with internet modems, tv box and cellphones

Teleperformance

Jul 2016 – Apr 2018

Philippines

Customer Service Representative

*Phone Support *Sales: Selling cellphones, providing Internet service *Billing *Technical Support: Walking through customers about the technical problems with internet modems, TV box and cellphones.

Education

University of Southeastern Philippines

Aug 2009 – Oct 2014

Bachelor of Arts, English Literature