As a virtual assistant, my primary goal is to provide exceptional support to my clients and help them achieve their goals.I am able to quickly and efficiently assist with strong communication and problem-solving skills.
Experience
Swvl
Feb 2022 – Jan 2023
Karachi
Customer service representative
▪️Answered inbound calls, chats and emails to facilitate customer service.
▪️Developed strong customer relationships to encourage repeat business.
▪️Solved customer problems.
To Dyee For
May 2019 – Jan 2023
Remote
Customer dealing
▪️Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
▪️Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
▪️Remained calm and professional in stressful circumstances and effectively diffused tense situations.
