A business graduate from Pakistans leading business institution (IBA Karachi). Having a major interest in data analytics and business intelligence, I can work in various business departments.
Experience
Noon-The Social Learning Platform
Jun 2022 – May 2023
Karachi
Business Development and Operations Trainee
Successfully managed relationships with strategic partners of Noon, resulting in a 30% increase in partnership retention
rates and a 20% increase in revenue.
• Coordinated with partners to onboard 50+ teachers and 1000+ students smoothly, ensuring timely delivery of classes
and a high level of customer satisfaction.
• Maintained quality control of content by implementing a rigorous review process that resulted in a 90% approval rating
from students and teachers. Also, created and managed the teacher schedule for a team of 30+ teachers, resulting in
a 95% attendance rate for classes.
• Provided exceptional operational support to partners and teachers by quickly addressing any issues or concerns,
resulting in a 95% satisfaction rating from partners and teachers. Additionally, streamlined backend operations to
increase efficiency by 25%.
