Highly organized, detail oriented. Maintains focus on quality in all tasks. Self-motivated, accomplishes duties before deadline requirements. Ability to work efficient independently and as a positive asset to any team.
Experience
T&H Services at Fort Carson
Apr 2022 – Present
Fort Carson
Integrator Specialist
Using Niagara N4 software to integrate HVAC systems. Assist in troubleshooting with technicians.
Wagner Equipment Co.
Apr 2019 – Apr 2022
Colorado Springs - Remote
Warranty Technical Analyst
- Filed and claim warranty to Caterpillar and Vendors.
- Train new and current employees on warranty standards. In-person, One-on-One, Virtual
- Answer Warranty questions
- Create training guides for training
- Changed warranty procedures for better claiming practices and understanding.
- Increased warranty claiming recovery rate.
- Transformed poor performing branch locations into stellar players.
- Worked with managers on financials for warranty credits/debits
Wagner Equipment Co.
Jul 2016 – Apr 2019
Aurora
Heavy Duty Technician
- Inspect new and current machines for repairs/damages
- Quote repairs and damages
- Perform routine maintenances on machines.
- Verified machines operate per manufacture's design
Woodmen Nissan
Sep 2014 – Jul 2016
Colorado Springs
Mainline Technician
- Performed customer's car maintenance
- Troubleshoot and diagnose customer's complaints.
- Quote repairs and performed approved repairs to customer's cars.
- Inspected new and used vehicles for safety and repairs
Phil Long Hyundai
Dec 2013 – Sep 2014
Colorado Springs
Lube Technician
- Performed customer's car maintenance
- Inspected customer's car for additional services/repairs.