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Ibrahim Hour

Customer service representative

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Intro
Casablanca, Morocco
Studied Audit and management control at Ifiag
Studied Management at 2it
Joined September 2, 2021

Languages

Arabic
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Native or Bilingual
English
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Advanced
French
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Advanced
Portuguese
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Basic
About
Ibrahim Hour 32 year Mobile phone and WhatsApp ±212618929865
Experience
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Ik Marketing
Nov 2011 – Oct 2019
Casablanca
Customer service
Serves Customers By Providing Product And Service Information And Resolving Product And Service Problems.  Attracts Potential Customers By Answering Product And Service Questions And Suggesting Information About Other Products And Services.  Opens Customer Accounts By Recording Account Information.  Maintains Customer Records By Updating Account Information.  Resolves Product Or Service Problems By Clarifying The Customer’s Complaint, Determining The Cause Of The Problem, Selecting And Explaining The Best Solution To Solve The Problem, Expediting Correction Or Adjustment, And Following Up To Ensure Resolution
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Fi alaman
Oct 2011 – Apr 2012
Casablanca
Accountant in training
Education
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Ifiag
Oct 2011 – Jul 2012
Bachelor, Audit and management control
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2it
Oct 2009 – Oct 2011
Technicien in management computer , Management