This is Iqra Fakhar, I'm a fresh graduate, acquired my bachelors degree in Public Administration and did my specialization in Supply Chain Management. I have been working as a customer support representative for almost 2 years. Currently, I'm seeking for new opportunities.
Experience
MS Solutions
May 2021 – Present
Remote
Customer Support Specialist
I have been working on an international project named Zonbase, assist the customers via chats and emails, guide them about the services company offers, help them with Amazon queries. Apart from this, send the client orders to the fulfillment team and co-ordinate with them to provide good customer service to our clients.