Isaiah Gonzales

I hope all is well! Isaiah Jireh Gonzales here, seeking for a fulltime or part time job on your team.

Message

Intro

San Pablo City, Philippines

Studied Completed 90 units towards B.S. Industrial Engineering at MALAYAN COLLEGES LAGUNA

Research

Joined September 6, 2022

Skills

Languages

English

Fluent

About

HIGHLIGHTS : Excellent Customer Service and Support Troubleshooting Communicating effectively in a professional way Have a polite tune and Excellent Accent Friendly and a Team player Problem Solver and Critical Thinker Quick and effective learner

Experience

COGNIZANT TECHNOLOGY SOLUTIONS

Sep 2020 – Jul 2022

Philippines, Taguig City

SENIOR PROCESS EXEXCUTIVE FOR GOOGLE ACCOUNT

Helping Youtubers in their channel in terms of performance, managing or using platform features, helping them with updates and etc.

SYKES Enterprises

Jul 2019 – Dec 2019

Philippines, Taguig City

TECHNICAL SUPPORT REPRESENTATIVE FOR GOOGLE ACCOUNT

Managing and troubleshooting client's issues/request regarding telecom service.

IOPEX TECHNOLOGIES

May 2018 – Nov 2018

Philippines, Taguig City

CSR BOOKING/RESERVATION SPECIALIST

Answering customer’s inquiries about reservation and services we have. Booking client’s appointment accurately in a professional manner.

GENPACT SERVICES LLC ALABANG

Jul 2015 – Apr 2018

Philippines, Alabang

PROCCESS ASSOCIATE

- Customer service representative in a financial account for almost 3 years, handled about a maximum of 100 calls per day; filing customer’s complaints; providing customer’s credit card information; processing customer’s payments and answering customer’s inquiries in a professional manner.

Education

MALAYAN COLLEGES LAGUNA

Jun 2012 – Mar 2014

B.S. Industrial Engineering, Completed 90 units towards B.S. Industrial Engineering