MA Student in Clinical Mental Health Counseling - experienced in customer service and behavior intervention therapy.
Experience
Bayada
Oct 2021 – Jul 2022
Ewa
RBT (Registered Behavior Therapist)
● Provide ABA therapy to clients in a school setting and utilize IEP intervention plans according to
the BCBA
● Record data based on client progress and observed behaviors
● Record progress notes on clients status and outcome of intervention plan
● Teach clients skills such as communication and socialization through tasks
Bath and Body Works
Oct 2019 – Dec 2019
Honolulu, HI
Cashier/Sales Floor Representative
- Restock of items and gift wrapping
- Processed orders, refunds, and credit
- Enhanced transactions through sales pitch
- Maintained customer satisfaction focused on addressing individual needs and resolving concerns
TD. Food Groups
May 2018 – Dec 2018
Kapolei, HI
Customer Service Representative
- managed 80 to 100 customers per shift through telecommunication
- Processed orders, refunds, and credit
- Informed customers on promotions to enhance sales
- Transmission and cooperation of all store locations within the state