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Jacquilyn Rose Astrero

eCommerce Customer Support | Virtual Assistant

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Intro
Manila, Philippines
Shopify Customer Support VA at Freelance
Studied Business Administration - Management at TRACE College
Joined August 5, 2021

Skills

Languages

English
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Intermediate
Tagalog
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Fluent
About
I'm a freelance Virtual Assistant and expert in customer support for eCommerce business such as Shopify and Bigcommerce. I help eCommerce store owners by proving excellent administrative, creative, and customer service support so they can focus more on what really matters on their business. If you are interested with my service, please don't hesitate to contact me here!
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Experience
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Freelance
Aug 2019 – Present
remote
Shopify Customer Support VA
Provides customer service via email, chat and social media. Process orders, issue refunds, track orders and replies to social media comments and chats. Coordinates with suppliers or agents regarding the stocks and inventories.
Education
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TRACE College
Mar 2004 – Mar 2008
Bachelor of Science, Business Administration - Management