James Jusayan, Marketing Specialist

About

I am Marketing Specialist with about 9 years of work experience in the field of marketing and media (social media management, email marketing, and marketing support). I also have a background on content ideation, creation, and implementation.

Experience

Q Radio 105.1

Feb 2020 – Present

Manila

Radio Announcer

I work as a radio announcer in-charge of delivering and researching news, conceptualizing and executing segments for the show, and creating content for social media posting.

Northern Trust

Feb 2020 – May 2022

Manila

Marketing Support Specialist

Work as a marketing support specialist for the firm with the following tasks: -Provided assistance in fulfilling Request For Proposals and Due Diligence Questionnaires for potential and current clients -Handled creation and updates of marketing materials for clients and stakeholders in the APAC, EMEA, and US regions -Provided sales report assistance for finance teams globally -Managed the design and distribution of the company's newsletter through a marketing automation tool (Marketo)

Moonleaf Holdings, Inc.

Jan 2019 – Jan 2020

Manila

Social Media Marketing Head

Managed the social media of the brand on most of its platforms (Facebook, Twitter, Instagram), as well as take on the following responsibilities: -Produced content for daily posting on all social media platforms for the brand -Created copies for media releases -Took lead on Community Management efforts -Graphic Design and Production

JP Morgan Chase and Co.

Dec 2013 – Jun 2016

Manila

Chargebacks Advisor

Responsible for researching and resolving customer and merchant disputes and maintaining cardholder satisfaction and merchant relation. Conducted reasonable investigation based on policies and procedures to resolve complaints and charge disputes. Headed and conducted meetings as well as discussed policies, procedures and guidelines to stakeholders to avoid financial losses.

Education

University of the Philippines

Jun 2009 – Jun 2017

Development Communication, Major in Educational Communication, Minor in Sociology

James Jusayan

Marketing Specialist

Languages