Jaye Myca Salac

E-commerce Virtual Assistant | Customer Support

Message

Intro

Cagayan de Oro, Philippines

Data Entry Specialist at Staff Outsourcing Solutions

Studied Information Technology at Dipolog Medical College Foundation Inc.

Joined September 11, 2022

Skills

Languages

English

Advanced

About

I’m your detailed oriented virtual assistant - Add and update product listings on Amazon, eBay, Magento and Shopify - manage listings - collecting and maintaining product data and information for all products - assisting with improving existing products - data mapping - update pricing and upload images - familiar with basic formulas in Excel and Google Sheets - Knowledgeable in Canva and Photoshop - Customer Support - Data Entry - Web Research I'm tech-savvy, organized, and love to learn new skills.

Experience

Staff Outsourcing Solutions

Feb 2018 – Present

7F MDCT Building, Lot 9, Block 20 Leyte Loop, Cebu City, Cebu, Philippines

Data Entry Specialist

Search for products on Amazon. List products on Amazon Seller Central, Shopify, eBay, and Magento 2. Edit images using Photoshop make sure it has a white background. Use Asana for communicating with clients and organizing tasks.

Convergys

Jun 2015 – Nov 2017

i2 Building, Cebu It Park, Lahug, Cebu City Central Visayas, Philippines

Technical Customer Support

I do outbound and inbound calls, assist customers with queries about their internet/ cable/ phone plans, troubleshoot any technical problems, and sometimes, if the issue is not resolved during the call, we will schedule a technician visit for the customer.

Education

Dipolog Medical College Foundation Inc.

Jun 2011 – Mar 2015

Bachelor of Science in Information Technology, Information Technology