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Jiri Klaska

IT support specialist

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Intro
Mexico City, Mexico
Studied IT at GPOA
Computer Software
Joined January 6, 2025

Skills

Languages

Czech
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Native or Bilingual
English
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Fluent
German
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Advanced
Spanish
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Intermediate
About
Ive been working in the IT sector since 2021. Prior to that, I held various part-time jobs in customer service roles. I have a strong passion for acquiring new skills. Currently, I handle all tasks independently, but I also thrive in collaborative team environments. I attended an IT school in Znojmo Czech republic and later relocated to the Netherlands, where I gained experience in a customer service department
Experience
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Apollo games
Sep 2021 – Nov 2024
Prague
It support specialist
At Apollo Games, I worked as an IT Support Specialist, supporting approximately 130 colleagues by resolving IT issues and ensuring their workstations operated smoothly. My responsibilities included administering Google Workspace, Office 365, and Jira. Additionally, I managed databases for the accounting team using Helios software and maintained Windows Server systems. I was also responsible for procuring and managing up-to-date licenses and software. While the company primarily operated on Linux and Windows platforms, I also gained experience with macOS
Education
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GPOA
Sep 2015 – Jun 2019
Computer science, IT