I'm a Virtual Assistant with administrative and customer service experienced for 3 years
Experience
Olivar Construction Services
Dec 2019 – Sep 2021
Mandaluyong
Administrative Assistant
Created dynamic spreadsheets using knowledge of Microsoft Excel formulas.
Maintained personal budget details and coordinated spending for events, business travel and meetings.
Reconciled and monitored executive expense budget through regular audits.
Maintained social media presence for company through content creation and account management.
Researched executive business operations to compile information into detailed reports.
Assisted teams to prepare proposals for new busines
Beauty Box PH
Jun 2018 – Nov 2019
Quezon City
Virtual Personal Assistant
Handled day-to-day needs and special projects with good multitasking and research skills.
Searched multiple sources to locate desired information.
Google Sheets, answering messages and emails, Tracking giveaways and customers
Maintained social media presence for company through content creation and account management.
Documented payments and expenses to keep financial records current.
Copied and distributed printed material to meet office needs
Art House MNL
Dec 2016 – Feb 2018
Mandaluyong
Virtual Assistant
Scheduled, confirmed and rearranged internal meetings.
Contributed to weekly meetings for project work.
Used advanced Microsoft Word skills to compose, prepare and edit correspondence.
Deliver high-quality customer service via email support platform ensuring top level service to continue
corporate growth.
Update company’s data base with new customer information and manage data retrieval of current customers,
accurately and in a timely fashion.
Utilize problem solving skills to resolve customer issues and enhancing service levels.
Express compassion and empathy while developing strategic solutions for solving problems and addressing
unsatisfactory customer experiences.