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Remote Customer Support Jobs

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Popular skills: Customer Service, Customer Support, English, Account Management
259 jobs
User avatar
Full Time Remote
United States
7 days ago
The Payroll Analyst, HR Shared Services, is a member of the HR Services Organization and supports payroll functions (payroll processing, time & attendance, reporting ). In this role, you will work with senior team members of the HRS team on the delivery of COE projects, reporting/data analytics, and production support. The position should have a strong skillset including, customer service skills, analytical skills, and strong attention to detail. The role will work with other departments, including but not limited to Talent, Total Rewards, Finance, and HR. Additionally, the position is to leverage a continuous improvement mindset in all activities. Perform all supporting functions to process the weekly payroll via Workday Ensure compliance with all tax filing requirements as well as timely processing of payroll-related transactions. Support Kronos Time & Attendance application including configuration, enhancements, reporting, and escalations. Approach all work activities with a customer service focus Evaluate work processes on an ongoing basis; seek efficiencies and for process improvements. Monitor the payroll systems to ensure that it is operating properly and integrity of the data is assured Generate reporting and metrics as required in support of U.S. Payroll Year-End payroll processing and procedures including the processing of fringe benefits Execute testing and validate results of any system changes or fixes Assist in the identification, assessment, and resolution of complex issues/problems Partner with other team members to lead with the delivery of projects including configuration changes and functionality deployment (including configuration, testing, documentation, peer review, sign-off, training). Analyze data and apply critical thinking on data mining and reporting requests. Interpret results using a variety of techniques, ranging from simple data aggregation to more complex data analysis. Provide support including and not limited to reporting, data corrections, system access requests, and troubleshooting errors/issues. Perform periodic audits on internal and external system controls and processes. Competencies Highly organized with strong attention to detail, thorough, and able to monitor work for quality Problem-solver, with a strong ability to identify issues and resolve them in a timely manner Willingness to take initiative and adhere to deadlines and project timelines Strong interpersonal skills; ability to work and partner effectively with others PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; talk and hear, use hands to type, handle or feel. The employee is frequently required to reach with hands and arms. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading. May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information. Light lifting is required. The environment for this position is an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Associates or bachelor’s degree in related field Five (5)+ years of payroll processing experience Experience with payroll and time/attendance systems Ability to work both independently and also within a team Excellent communication skills Analytical ability with strong attention to detail Ability to manage complex projects and multi-task effectively Proven ability to handle sensitive information and maintain confidentiality Able to monitor work for quality & completeness Proficient in Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook Preferred Qualifications Certified Payroll Professional (CPP) Workday Certification/Training, Experience with Workday Payroll Experience with Kronos Time & Attendance
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Full Time Remote
Portugal
$16.7k per year 7 days ago
Your future is Fujitsu At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers. This is your world and your opportunity to shape it for the better. Shape your world To join our team in Portugal, we are now recruiting multilingual team members, fluent in Dutch, to support users who contact our service desk. You will offer assistance to customers and ensure they have a high-quality experience with Fujitsu, as well as work closely with your team colleagues to give a quality service to our final customer. You’ll be instigating and driving cultural change to shape an environment in which teams can provide better, faster, more effective solutions, by building upon your existing knowledge and ability. And by shaping your world around working your way, you can shape the way the world learns, travels, buys, lives and works. Your experience Previous experience in the responsibilities described Fluency in English and Dutch Good communication skills and team work ability Ability to problem solve and think critically Customer oriented Key Performance Indicators Ensure users have a good experience with Service Desk We offer: Work life balance Competitive salary Life insurance and Private health insurance extensive to family members and since the first day of employment International career in a dynamic and enthusiastic environment Training and internal career progression plan upon hiring Several discounts available with our partners The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion Shape the world and work your way We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. The role may demand some travel and flexibility to meet clients and to drive performance, within a culture of respect for professional and private commitments. We are committed to equality of opportunity for all. If you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at Fujitsu.
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Full Time Remote
Portugal
$16.7k per year 7 days ago
Your future is Fujitsu At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers. This is your world and your opportunity to shape it for the better. Shape your world To join our team in Portugal, we are now recruiting multilingual team members, fluent in German, to support users who contact our service desk. You will offer assistance to customers and ensure they have a high-quality experience with Fujitsu, as well as work closely with your team colleagues to give a quality service to our final customer. You’ll be instigating and driving cultural change to shape an environment in which teams can provide better, faster, more effective solutions, by building upon your existing knowledge and ability. And by shaping your world around working your way, you can shape the way the world learns, travels, buys, lives and works. Your experience Previous experience in the responsibilities described Fluency in English and German Good communication skills and team work ability Ability to problem solve and think critically Customer oriented Key Performance Indicators Ensure users have a good experience with Service Desk We offer: Work life balance Competitive salary Life insurance and Private health insurance extensive to family members and since the first day of employment International career in a dynamic and enthusiastic environment Training and internal career progression plan upon hiring Several discounts available with our partners The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion Shape the world and work your way We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. The role may demand some travel and flexibility to meet clients and to drive performance, within a culture of respect for professional and private commitments. We are committed to equality of opportunity for all. If you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at Fujitsu.
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Full Time Remote
Anywhere
7 days ago
Hi. At WeLoveNoCode help people create products without code We've been published on Product Hunt and were top 1 of the day. We don't like developers because of long deadlines and high prices. You too? Then we've got something for you :) We specialize in rapid hypothesis testing for our clients, helping them make products without code (webpages, mobile apps, web services, etc.) by connecting them to the right professional Let me tell you what you will have to do: First, you will have to collect feedback from customers, help and support them and solve non-standard situations. You will also have to help customers create products that generates money for them as fast as possible by advice and support. While you'll talk to customers by yourself, you'll also be able to manage a small team of Customer Support & Success. It includes daily standups, reports and delegating If this is about you, then feel free to apply: >You speak English as well as your native language. >You know that smiling all the time does a lot of good for people >The words JTBD, user stories don't make you want to Google it :) >You were a Success Lead/ Head of success/Support lead and built Support departments in rapid growing companies >You worked in Hubspot What do we offer? >Market compensation >Training in the most popular no-code platforms >Sufficiency for those who need it >Help for those who don't need independence :) And then we will make a cool company together.
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Full Time Remote
Anywhere
7 days ago
Account manager Hi. At WeLoveNoCode help people create products without code We've been published on Product Hunt and were top 1 of the day. We don't like developers because of long deadlines and high prices. You too? Then we've got something for you :) We specialize in rapid hypothesis testing for our clients, helping them make products without code (webpages, mobile apps, web services, etc.) by connecting them to the right professional Let me tell you what you will have to do: First, you will have to make sure that our Clients get declared service: - Regular reports from developer on daily basis - Developer attends all meetings with client - Developer communicates with client and no client's messages/questions remain unanswered - Client's tasks are completed To do that you will need to stay connected with both developer and client and serve as a bridge of communication. Your main metrics will be client's retention and churn. If this is about you, then feel free to apply: >You speak English as well as your native language. >You know that smiling all the time does a lot of good for people >The words JTBD, user stories don't make you want to Google it :) >You used to be an Account Lead >You worked in Hubspot What do we offer? >Market compensation >Training in the most popular no-code platforms >Sufficiency for those who need it >Help for those who don't need independence :) And then we will make a cool company together.
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Full Time Remote
Philippines
$400 - $500 per month 9 days ago
Position: Customer Care Agent – Incident Management L1, Customer Care Center Start Date: 2nd week of December Department/Location: Customer Care / Mechanicsburg, PA FLSA Status: NON-EXEMPT Offer: Php 22,000 to Php 25,000 per month Working days: Comfortable with working nights, weekends, and holidays Working hours: TBD General Purpose of the Position: takes and processes phone calls, emails, correspondence and escalations from customers, technicians and agents provides assignment status information to customers and maintains knowledge of company organizational policies and procedures comfortable with working nights, weekends, and holidays and have strong written and verbal communication skills. Essential Duties and Responsibilities: Determine if the customer’s needs were met based on their description of their problem within the work order and the technician’s closing notes. Answer phones daily for customers and technicians and take appropriate action based on the content of the phone call. Assist technicians with updating and closing their work orders. Assist customers with obtaining updates on service calls. Process customer escalations effectively and professionally Escalating issues to management when warranted. Answer emails and web chats regarding schedule changes, updates and closing requests. Other duties as assigned. Skills and Qualifications Required: Ability to interact positively with customers. Excellent communication and critical thinking skills. Proficient with Microsoft Office applications including Outlook and Excel. Ability to pivot between different tasks effectively. Dependable with an excellent attendance record. Excellent attention to detail. have at least 1 year experience for a major BPO company in the Philippines handling customer service for US clients. Agent must have back- up the internet. Agents must all be located in Baguio City. About our company: Website: https://www.gabtechglobal.com/ Gabtech Global is a fast-growing outsourcing company based in Glendale, Arizona, with a fulfillment center in the Philippines. GabtechGlobal has been helping small and medium-sized companies grow their businesses by providing affordable personnel outsourcing. Send: recruitment@gabtechglobal.com 1. Subject of the email- Position you are applying for - Your name 2. Cover letter 3. Resume 4. Voice recording preferably using this link ( https://vocaroo.com/ ) IMPORTANT: Send an audio recording of you talking about your professional experiences.
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Full Time Remote
United States
$14 per hour 9 days ago
Do you want to work for a company that cares about you and your future? Worked at a call center but didn't like the horrible culture and turn over? Come work for Elevation Connect, a company that works hard every day to keep our employees happy and successful! We are dedicated to making you succeed in your position as well as teaching you the skills you need to move up! Elevation Connect is always on the lookout for candidates to provide extraordinary customer service to our clients. These positions are work from home in one of the following states: AL, AZ, CO, FL, GA, KS, IN, MI, MN, MS, NC, SC, TN, TX, VA, NC, KS, LA,WY. We are posting multiple postings for this role- please do not apply to multiple postings as it may invalidate your application. We have an exciting opportunity as a Guest Experience Agent. Guest Experience agents handle inbound and some outbound calls. Casework/Outbound follow up may also be a large part of the position. Calls are about the vacation the guest is either about to take or currently on. Our Agents do what they can to create a vacation to remember and a wonderful stay. Calls could range from basic troubleshooting to check ins to problems with the home. Remembering that it is a vacation and no one wants to be on the phone, it is important to speak clear and concise, but be energetic and build rapport quickly. You should be able to multitask to complete notes and look up information while holding a conversation. Excellent written communication with the ability to work autonomously are required. Successful agents are technically advanced enough to use multiple systems simultaneously. Examples of daily activities: Verify ID of guest with every call before proceeding Receive, document, and respond to inbound calls from customers (guests) with questions regarding their vacation rentals Coordinate with field operations to schedule any onsite maintenance or supply deliveries Notify guests of additional nights available or amenities Check guests in and or out of their rental Occasionally book reservations and/or extend stays of current guests. Hours: Virtual Training will be 3 weeks Mondays-Fridays from 7:30am to 4:00pm, possibly as late as 6:30pm in the 3rd week. Hours will be scheduled usually between 6am-12 am Monday thru Sunday. Must be available nights, weekends and some holidays. Must be available to work any time within this schedule. Info: Currently hiring for a start date of Jan 3rd 2022. Role is a starting pay of $14 an hour, with benefits (medical, dental, vision) and holiday/sick pay Requirements: High School degree or GED is required Technologically savvy candidate with typing skills above 25 wpm Minimum one year of customer service or travel industry experience Customer Service oriented, genuine desire to help guest Excellent listening skills and ability to develop rapport on the phone Ability to diagnose basic computer and connectivity issues Proficiency at navigating multiple screens/programs/platforms while talking and typing Technology Requirements: PC Dual Core CPU (1.5GHz or better) 4GB RAM 20GB Free Disk space o Windows 7, 8, 8.1, or 10 Macs Intel Core i7, 2.3 Ghz 4GB RAM Mavericks OS X, version 10.9, Yosemite OS X, version 10.10, El Capitan OS X, version 10.11, Sierra OS X, version 10.12 Chromebooks and Linux systems are not supported. High-speed internet Internet connection should support at least 144 kbps Latency from agent to data center should be under 150ms one-way. Wireless connections (wifi) are not supported. Agents should be directly connected to their ISP router thru an Ethernet cable. Wired USB Headset required
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Full Time Remote
Anywhere
$1k per month 12 days ago
ARE YOU OUR NEXT SLAPmanager? We are looking for an amazing person to join our SLAPmanager Team. You will sell, track and help our clients go through their Silver Lining Action Plan (SLAP). Our SLAPmanagers are our full-time client-facing team who are on the front lines - taking great care of our small business owners through their entire Silver Lining Action Plan experience (SLAPxperience). This is not just another customer service or sales job. It is a chance to be a part of a team that is completely dedicated to changing the economy - one small business at a time. It is a role that is SO important where you get to literally help small business owners around the world grow their businesses. Silver Lining values each and every team member - but our SLAPmanager Team is especially crucial to our success. Our SLAPmanagers make sure small business owners sign up for our program, our customers are extraordinarily supported and their small businesses are growing and hitting their goals. This is a big job and a big opportunity and we are looking for people who are ready to take it on and help us help more small businesses make money doing what they love! JOIN OUR COMMITTED TEAM Passionate about small businesses. Genuine Connections with our clients. Respectful of our company Heart & Brand. Excellence. Hustler. Resourceful. Hard Worker. Team Player. Clear and Candid Communicator. Responsible. Result-Driven. Strategic Thinker. Strong and Reliable Implementer. Trustworthy. Growth-Oriented. Problem-Solver. RESPONSIBILITIES ● Handle incoming deals on our Agile CRM ● Manage all incoming tickets and close them on time and with a great experience for our clients ● Follow up every day on the issues faced by our clients until they are resolved by the due date ● Support all small businesses as they implement their business strategy and ensure that they are engaged - but more importantly - that they are hitting their business goals!! ● Do accountability calls with the clients on a regular basis and implement all knowledge about behavior change and our ideal client journey - be the force that ensures our clients SUCCEED and hit their goals! ● Client Interaction notes must be documented & recorded ● Manage renewals and ensure that our clients don't just have a SLAP(our SaaS product) - but that they develop the long term behavior of constantly setting and hitting their growth goals ● Constantly tweak scripts, processes, standards-based on experience QUALIFICATIONS & REQUIREMENTS ● You care about small business and have either been a small business owner, have come from a family with a small business, and/or have worked with or for small business owners before. ● You are not afraid of the word “sales”. But you realize that “sales” is simply being able to understand someone’s need and fill it. And you are great at that! ● You have worked in relationship management before. You have a proven track record of being able to build relationships with people, understand their needs and show them that you can meet them. ● You are a great written and verbal communicator - you are to the point but do it with personality and can understand people’s needs and connect with them. ● You have used CRM/ Ticket Management tools like Agile, Salesforce, Zendesk, or Help Scout before and you are totally comfortable tracking your work in these tools. ● You are goal-oriented and you are determined to succeed and hit your goals. Knowing you have a number of sign-ups to accomplish each month and a success rate to help the small businesses you work with achieve motivates you. ● You pay attention to detail and we can rely on you to be close to error-free in your follow-ups, data entry, and client communication. ● You love the idea that you are actually going to make a big difference in the lives of a lot of small business owners around the world! You will literally help them grow their businesses and accomplish their dreams! ● You have worked remotely before and you are self-motivated, disciplined, and know that you will work well with this freedom and reality. SALARY $1,000 USD/month PERKS ● You get to learn a LOT about how to grow a business. ● You get to work with incredible small business owners from all over the world and play a role in helping them succeed. You have a real impact. ● You get to be part of a fun, and growing team dedicated to hitting goals and loving their work. ● You get bonuses when you perform! ● Work from anywhere and enjoy a high amount of freedom with the stability of a full-time job. ● Paid vacation and sick days ● Company-wide profit-sharing scheme ● Maternity/Paternity leave
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Full Time Remote
Canada
13 days ago
We are looking to hire a Technical Recruiter,100% remote in Canada. This role will be working to support our recruitment strategies and efforts by developing passive candidate pools for open roles across the organization. We are looking to bring someone to the team who is well-versed in current sourcing/finding passive candidates’ techniques and can advise and improve current recruitment strategies. Previous experience working in recruitment for IT is preferred Key Functions: • Source qualified candidates and increase candidate pools, using appropriate sources such as databases, social media, job boards, internet sites, and networking • Lead the development of multiple talent sourcing options for both active and passive candidates, using advanced sourcing techniques to identify candidates (e.g., cold calling, job boards, advertising, database and internet searches, and networking and referrals, and anticipate organization needs by ensuring ongoing strategic talent pipelines) • Build relationships with senior executives and act as a Talent Advisor to guide them through the hiring process Provide Market Insights /Intelligence • High level of professionalism /Excellent communication skills • Knowledgeable of the TECH market in Canada. Excellent brand ambassador and strong ability to attract quality talent • A minimum of 1 year experience sourcing or recruiting, preferably for IT roles • Results-oriented mindset (high sense of urgency, determination, tenacity, etc.) Please email your resume to hayley@kontingence.ca – all qualified applicants will be contacted.
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Full Time Non-Remote
Doha, Qatar
$1k - $1.8k per month 14 days ago
1. Identify sensitive cases and refer them to the Team Leader for guidance and/or decision. 2. Maintain up to date, accurate and relevant information on accounts in arrears in Kerridge 3. Deal with general queries from clients on outstanding amounts, payment terms and tracing of missing payments. 4. Undertake regular visits to clients (at least once a month) 5. Prepare daily reports on the previous day’s collection and discuss progress with the Team leader 6. Maintain a permanent record of each contact made with customers, documenting specific details of the conversations well as amounts and dates of expected payments 7. Maintain professional and customer services oriented contact with internal and external customers. 8. Prevent past due payments by proactively suggesting solutions to payment delays. 9. Undertake additional related responsibilities as required.
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Full Time Partially Remote
Manila, Philippines
$1.4k per month 15 days ago
Salary: Up to 70k Salary Package Work Location: McKinley Hills, Taguig City or Bridgetowne, Quezon City Schedule: Shifting Minimum Qualifications: Must have a Bachelor’s Degree in Nursing with an active and unrestricted license in Philippines and US (Mainland State) Preferably with 1 year clinical bedside experience. Must have a lead role in BPO industry only. Has background in Workers Compensation Utilization Management reviews (Prospective/Concurrent/Retrospective) for Inpatient/ Outpatient services according to the URAC standards and client requirements and/or policies. Can start ASAP Good communication skills Motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.
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Full Time Remote during COVID-19
Manila, Philippines
$838 per month 15 days ago
Salary: 42,500 max package Locations: McKinley Hills, Taguig City or Bridgetowne, Quezon City 100K placement fee for first 4 USRNs hired on or before Nov 1 Minimum Qualifications: Must have a Bachelor’s Degree in Nursing with an active and unrestricted US and PH licenses to practice in both the Philippines and a US state. At least one (1) year of clinical experience is preferred Knowledge on federal, state, URAC, and client protocols is preferred Experience in Healthcare Utilization Review/Utilization Management with focus in Precertification review. Must be amenable to work in McKinley Hills, Taguig City or Bridgetowne, Quezon City Willingness to work on a shifting schedule. Can start ASAP
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Full Time Remote
Qatar
$1k - $1.3k per month 15 days ago
The position is responsible to oversee the Cheese Making processes and functioning of the Unit, it is the responsibility of the Senior Cheese Maker to deliver the desired output within the Quality standards. Essential Function - Monitors and maintains the pH levels. - Maintains hygiene and sanitation of cheese area. - Cleans all machines, tools and utensils before and after usage. - Ensures all the necessary ingredients are available without any shortage. - Ensure the cheese specifications as prescribed are followed and the output is as per the requirement. - Assists in packaging of the finished product. - Follows GMP’s and all corporate and regulatory, food safety, quality, and sanitation requirements. - Prepares and submits reports as required. - Ensures the production is as per the schedule with no loss in production time.
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Full Time Remote
Europe
16 days ago
About Us InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to be the preferred choice of customers to support their debt free journey, everywhere. We are a fast-growing startup that believes in putting our customers first, tackling tough problems head-on, and simply trusting our employees to get stuff done. We offer a four day work week, flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company. As a Team Leader you actively and effectively support the team to achieve business objectives while maintaining higher than average team engagement. You will be primarily responsible for coaching agents to ensure compliance on metric standards, monitor continuous improvement of agents by interpreting performance data on a regular basis and ensuring consistent delivery based on the implementation of action plans. What we offer? 4 day working week Unlimited PTO Remote work allowance of ​​USD$1,000/quarter Equipment Supplied Sponsored monthly team lunches/activities Exposure to industry leading clients and partners; and An experienced and enthusiastic team with huge growth potential What will you accomplish? Communicate program and company information Remove barriers affecting ability of team to collaborate Provide feedback on corrective actions implemented based on employee suggestions Promote 2-way information flow Conduct regular evaluation as well as coaching sessions to improve individual and team performance. Aid to execute competency appraisal system of the campaign and the company Ensure team’s systems, tools and equipment in working order Responsible for tracking, updating, and maintaining accurate performance reports and scorecards of agents and teams. Ensure program has adequately trained staff Enforce Schedule Compliance and staffing Complying and enforcing standard program and company policies and procedures. In charge of providing accurate information from operations – attendance, FTE requirements, team output, etc Manage communications with the customer in order to understand all issues and be able to assist agents Responsible for specific processes and approvals to be conducted during calls that specific to the TL role Client Specific Tasks Manage disputes with client OC’s Handle escalations, ensure it is responded to in a timely manner and in adherence to processes Contribute to and participate in InDebted All Hands activities What do we need from you? Fluent in German, French and English. Knowledge of any other European languages is an advantage. Experience in the Debt Collection industry in Germany and/or France with sound knowledge of collections processes, legislation & regulations and industry best practices in these markets. Strong leadership skills that inspire team members to excel by example. Exceptional listener; able to comprehend well. Takes initiative on new projects. Proficient in MS Excel, MS Word and MS PowerPoint. Highly developed sense of integrity. Excellent communicator in English (written and spoken). Strong interpersonal and customer service skills Strong self-organization, decision making and analytical abilities. Attention to detail What does success look like? High customer satisfaction. Achievement of pre-defined KPIs and SLAs. Excellent feedback from customers. Where will this role be based? This role is remote and preferably based in Germany (Berlin) or France. Diversity and Inclusion At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.
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Full Time Non-Remote
Ahmedabad, India
21 days ago
Required Skills and Experience (For Experience Candidate) • Experience and understanding of US Hiring process, Experience working with Direct Clients and Implementation Partners. • The ideal candidate should have 1+ Years of experience in visa classification Terms, Rules & Policies H1B, OPT, H4-EAD, and TN Visa. • Should Experience with Visa Classifications and H1 Transfers, and different employment Types like w2, Corp to Corp, 1099. • Minimum 1+ Years’ experience working with Job Portals like Dice, Monster, and Indeed, and social media Platforms. • Should possess negotiating Salary/Rates with Consultants and their employers. • Identify and qualify all potential candidates through the recruiting process. • Arrange and coordinate candidate screening calls and interview schedules with Management & Clients Hiring Teams. • Explain to candidates essential Roles and Responsibilities and make sure to understand the client's requirements. • Collect Consultant's work history, technical skills, salary requirements, and initiate negotiations. • Use social networks and research to build an internal database and recruit passive candidates. • Identify potential candidates through job portals, referrals, forums, networking, and headhunting with minimum Turn-Around-Time. • Should be good in verbal and written communication skills in English. • Must have the ability to work independently and within a team environment. • Must be a results-oriented self-starter candidate with the ability to meet deadlines.
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Full Time Remote
North and South America
$600 - $1k per month 26 days ago
JOB DESCRIPTION We are looking for a customer support team member to help our users with questions about our apps during weekdays & weekends (daily 8-hour shift, 40-hour work week) Checkout our apps here: https://apps.shopify.com/partners/omegaapps - Outbound support - Answering questions about features and documenting any technical issues and passing them on to the development team - Creating support tickets for dev-team Salary explainer: - e.g. if you have no idea what you are doing but are motivated and fulfill all criteria, it’s $600 - $700 relevant experience in online customer support, very high reliability - $800 high efficiency in getting reviews, high knowledge of customer support - $900 able to handle complex customer support issues, efficient in delivering customer insights to other teams in the appropriate format and time - $1000 is if you can do everything already that we need you to do --- so basically skipping a few development steps. - *Note: There is more money to be made once they take more responsibility* - This is a remote position REQUIREMENT We are looking for a customer support team member to help our users with questions about our apps during weekdays & weekends (daily 8-hour shift, 40-hour work week) Checkout our apps here: https://apps.shopify.com/partners/omegaapps - Fluent in English - Outbound support - Answering questions about features and documenting any technical issues and passing them on to the development team - Creating support tickets for dev-team Salary explainer: - e.g. if you have no idea what you are doing but are motivated and fulfill all criteria, it’s $600 - $700 relevant experience in online customer support, very high reliability - $800 high efficiency in getting reviews, high knowledge of customer support - $900 able to handle complex customer support issues, efficient in delivering customer insights to other teams in the appropriate format and time - $1000 is if you can do everything already that we need you to do --- so basically skipping a few development steps. - *Note: There is more money to be made once they take more responsibility* - This is a remote position BENEFITS Salary explainer: (PAY through PAYPAL) - e.g. if you have no idea what you are doing but are motivated and fulfill all criteria, it’s $600 - $700 relevant experience in online customer support, very high reliability - $800 high efficiency in getting reviews, high knowledge of customer support - $900 able to handle complex customer support issues, efficient in delivering customer insights to other teams in the appropriate format and time - $1000 is if you can do everything already that we need you to do --- so basically skipping a few development steps. - *Note: There is more money to be made once they take more responsibility* - This is a remote position - Each Review of 5 stars, you will get bonus. Normal comment: $5, Long and more content comments: $10 INTERVIEW PROCESS - Round 1: Test to check if qualify - Round 2: Interview NOTICE FOR REFERRER Only SOUTH AMERICAN CANDIDATES are qualified such as Ecuador, Peru, Venezuela, Brazil, Argentina, Uruguay, Paraguay, Chile, Bolivia và Colombia. Prefer 9X since this does not requires to high requirement.
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Full Time Remote
United States
$33k - $35k per year 1 month ago
What You Will Do: The Content Specialist is responsible for managing and building relationships with key stakeholder sources for the purpose of collecting information on public and private construction projects. The Content Specialist manages projects in all phases of the construction project lifecycle from planning through the post bid phase. This position involves telephone work, internet research, document management and data entry. A Content Specialist must be able to build productive relationships with industry sources. This individual must have excellent communication skills and proficiency. Construction news reporting experience strongly desired. This department is a fast-paced multi-tasked publishing environment. Your Day to Day Essential Duties Establish productive relationships with industry sources Create and manage data for assigned sources Responds to customer inquiries as needed Conduct telephone calls to assigned sources to obtain project information, plans and specifications and other bidding documents, as well as updating existing and developing new projects Create and update private and public project reports in the pre-design, design, bid and post bid stages of the construction process based on information obtained from sources, including general contractors, architects, engineers, developers, construction managers, public & private owners Work closely with reprographers to coordinate delivery and processing of plans, specs and addendum Communicate with team members on design news and new projects obtained through daily websites or other sources that automatically send bidding news to the plan room, especially if a difficult source is involved Create new bidding projects from plans and specifications, according to our protocol Maintain the quality of content within our CRM and secure news, plans and specifications according to our operating standards Prepare check requests for plan fees and/or deposits on plans and specifications per Content protocol Respond to email and voice mail in a timely manner according to Content standards This job description in no way implies that the duties listed here are the only ones that team members can be required to perform What You Bring to the Team Bachelor’s degree OR 6 months of successful experience in another role within ConstructConnect OR Associates degree and 2 year of experience in a corporate environment or HS diploma and 3 years’ experience in a corporate environment Ability to work independently as well as with a team Highly energetic with a desire to surpass goals set Ability to work well under pressure Adaptable to learning the construction bid process and terms used Experience in customer service or call center preferred but not required Have the ability to conduct outreach primarily via Phone, but also demonstrate proficiency in internet research and email Typing proficiency 35 wpm Intermediate level in Microsoft Word and Excel Physical Demands and Work Environment: Must be able to remain in a stationary position 50% of the working day Needs to occasionally move about the office to communicate with staff and attend meetings Constantly operates a computer Frequently communicates verbally with peers and management Must be able to analyze detail close-up Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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Full Time Remote during COVID-19
Tysons corner, VA, United States
$8k - $100k per year 1 month ago
We’re looking for a Team Lead or Manager within the Client Success team at Cvent. In this role, the main responsibilities are to manage, coach and lead a group of our Client Success Advisors (CSAs) who work with Cvent’s Event Management platform. This individual is also responsible for managing the quality, productivity and day-to-day of the team. The Client Success Advisors serve as the client’s primary point of contact to drive adoption, achieve business goals, ensure success with the platform and identify opportunities for expansion and ultimately contract renewal. This position requires a dynamic professional who can liaise with other teams and departments in a professional manner, and can effectively communicate with team members, leadership and clients. Measuring key performance metrics, coaching team members, acting on client satisfaction and handing escalations are all requirements of this position. The ideal candidate must be an engaged leader with the ability to inspire others, drive change and embrace a continuous improvement culture. What You Will Be Doing *Manage, motivate and develop a team of Client Success Advisors (CSAs) *Perform coaching sessions and deliver feedback on the quality of strategic client interactions *Conduct structured, bi-weekly 1:1s with team members to review client priorities, projects, performance objectives and goals *Determine team member’s goals and assignments based on strong knowledge of individual’s strengths, opportunity areas and interests *Coordinate and assign recourses for to strategic client facing tasks *Manage day-to-day operations of team through real time management *Manage client escalations, handling them through resolution *Conduct performance reviews and performance improvement plans when necessary *Prepare and present monthly and quarterly business reviews to Client Services leadership *Provide input to budget and headcount forecasts based on needs of the business and sales projections *Work closely with other departments such as Sales, Marketing, Technology and PMO on key company strategies and projects *Drive strategic initiatives that enhance the client experience and company goals *Collaborate with technology on product updates and enhancements *Conduct interviews with CSA candidates and make hiring decisions to fill open positions *Travel to client sites, events or other Cvent offices when necessary; up to 15% travel required What You Need for this Position *A minimum of 4-5 years of overall work experience, with at least 1 of those in a leadership or emerging leadership position. Years of experience will determine the job title. *Previous experience in B2B client success, account management or other client facing roles *Demonstrates strong leadership and people management skills *Enthusiastic and engaged leader with the ability to inspire others *Excellent interpersonal skills; must be a strong communicator at all levels and be able to present in large meetings to key stakeholders *Contributes to a climate of innovation and continuous improvement to achieve Cvent’s goals *Demonstrates ability to manage quality and productivity through continuous improvement and variation management *Demonstrates personal excellence, accountability and integrity *Ability to track key performance metrics and implement solutions to meet client needs *Microsoft Office software proficiency, with strong Excel, Word and PowerPoint skills *Technical aptitude with strong ability to learn software *Previous experience in SaaS and event industry experience is a plus *Knowledge of CRM automation products such as Salesforce and Gainsight *Exposure to operational frameworks that focus on data-driven measurement, client satisfaction scoring of service delivery is a plus At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics. Cvent maintains a drug-free workplace.
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Full Time Partially Remote
Manhasset, NY, United States
1 month ago
At MHW, we’ve reinvented the way emerging beverage alcohol products go to market in the United States and provide market-leading solutions for market access, sales fulfillment, and compliance management to producers and importers of beverage alcohol globally. MHW exists to provide efficient access to one of the most highly regulated consumer markets in the US. Efficient access allows entrepreneurs to thrive, innovation to take hold, and investment to be effective. We are looking for an individual responsible for providing front line support for networked end users. This individual will manage issues, and proactively manage desktop and laptop configurations to ensure maximum uptime. He/She will need to handle a wide range of issues including basic Windows support, networking troubleshooting, PC/laptop configurations and rebuilds, printer support and troubleshooting, installation of basic PC components and implementation of software upgrades. In addition, the position will provide first line application support for the MSOffice365 suite of products. The position is located in our Manhasset, NY based office. This is a multifaceted role in a dynamic and fast-paced company in the beverage alcohol industry. As a strong candidate for this position, you are: · A Seasoned Technology Professional: You have educational or comparable work experience in standard desktop and laptop configuration and maintenance, printer configuration and maintenance, support of standard office suite production including Office 365 and email. · A Team Player: We are a leader in our industry with a start-up mentality and many exciting business initiatives on the horizon. We work as a team to achieve successful implementation of our initiatives and company goals. You welcome the opportunity to roll up your sleeves and jump into whatever is needed, while balancing varying levels of responsibilities and multiple work streams. · A Relationship Builder: You are an effective and proactive communicator with the ability to build and uphold strong relationships and transparency with internal management and staff, as well as outside vendors and partners. · Results Oriented: You have demonstrated success in delivering results, overcoming obstacles, and driving change in a high growth business. You embrace challenges and aren’t afraid to contribute to overall IT strategic planning as well as execute daily tasks. · A Business Partner: You are forward-thinking with the ability to leverage your day-to-day experience into proactive solutions to challenges to the users and the organization. As a successful individual in this role, you will: · Work closely with IT leadership and teammates to address user issues in a timely manner, define and refine work scope and priority, communicate solutions in a timely manner and identify and propose solutions to recurring issues within the user base. · Monitor and address user issues in a proactive manner, with focus on addressing potential issue before they can impact the business environment. · Actively track, report, and communicate on project tasks, timelines, milestones, and overall quality of project activities and deliverables Benefits: · Medical, Dental, 401K, Paid Time Off, Paid Holiday’s, FSA (Flexible Spending Account), Employee Assistance Program MHW was named a Top Employee-Retention Company by Force Brands - Join us as we continue driving innovation and evolution in the beverage alcohol industry!
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Full Time Remote
Portugal
$11.1k per year 1 month ago
Your future is Fujitsu At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers. This is your world and your opportunity to shape it for the better. Shape your world To join our team in Portugal, we are now recruiting multilingual team members, fluent in German, to support users who contact our service desk. You will offer assistance to customers and ensure they have a high-quality experience with Fujitsu, as well as work closely with your team colleagues to give a quality service to our final customer. You’ll be instigating and driving cultural change to shape an environment in which teams can provide better, faster, more effective solutions, by building upon your existing knowledge and ability. And by shaping your world around working your way, you can shape the way the world learns, travels, buys, lives and works. Your experience Previous experience in the responsibilities described Fluency in English and German Good communication skills and team work ability Ability to problem solve and think critically Customer oriented Key Performance Indicators Ensure users have a good experience with Service Desk We offer: Work life balance Competitive salary Life insurance and Private health insurance extensive to family members and since the first day of employment International career in a dynamic and enthusiastic environment Training and internal career progression plan upon hiring Several discounts available with our partners The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion Shape the world and work your way We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. The role may demand some travel and flexibility to meet clients and to drive performance, within a culture of respect for professional and private commitments. We are committed to equality of opportunity for all. If you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at Fujitsu.
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Full Time Remote
Portugal
$11.1k per year 1 month ago
Your future is Fujitsu At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers. This is your world and your opportunity to shape it for the better. Shape your world To join our team in Portugal, we are now recruiting multilingual team members, fluent in Dutch, to support users who contact our service desk. You will offer assistance to customers and ensure they have a high-quality experience with Fujitsu, as well as work closely with your team colleagues to give a quality service to our final customer. You’ll be instigating and driving cultural change to shape an environment in which teams can provide better, faster, more effective solutions, by building upon your existing knowledge and ability. And by shaping your world around working your way, you can shape the way the world learns, travels, buys, lives and works. Your experience Previous experience in the responsibilities described Fluency in English and Dutch Good communication skills and team work ability Ability to problem solve and think critically Customer oriented Key Performance Indicators Ensure users have a good experience with Service Desk We offer: Work life balance Competitive salary Life insurance and Private health insurance extensive to family members and since the first day of employment International career in a dynamic and enthusiastic environment Training and internal career progression plan upon hiring Several discounts available with our partners The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion Shape the world and work your way We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. The role may demand some travel and flexibility to meet clients and to drive performance, within a culture of respect for professional and private commitments. We are committed to equality of opportunity for all. If you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at Fujitsu.
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Full Time Remote
Portugal
$11.1k per year 1 month ago
Your future is Fujitsu At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers. This is your world and your opportunity to shape it for the better. Shape your world To join our team in Portugal, we are now recruiting multilingual team members, fluent in French, to support users who contact our service desk. You will offer assistance to customers and ensure they have a high-quality experience with Fujitsu, as well as work closely with your team colleagues to give a quality service to our final customer. You’ll be instigating and driving cultural change to shape an environment in which teams can provide better, faster, more effective solutions, by building upon your existing knowledge and ability. And by shaping your world around working your way, you can shape the way the world learns, travels, buys, lives and works. Your experience Previous experience in the responsibilities described Fluency in English and French Good communication skills and team work ability Ability to problem solve and think critically Customer oriented Key Performance Indicators Ensure users have a good experience with Service Desk We offer: Work life balance Competitive salary Life insurance and Private health insurance extensive to family members and since the first day of employment International career in a dynamic and enthusiastic environment Training and internal career progression plan upon hiring Several discounts available with our partners The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion Shape the world and work your way We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. The role may demand some travel and flexibility to meet clients and to drive performance, within a culture of respect for professional and private commitments. We are committed to equality of opportunity for all. If you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at Fujitsu.
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Full Time Non-Remote
Doha, Qatar
1 month ago
RESTAURANT STAFF A reputative Restaurant in Duhail are urgently looking for a hardworking, honest and energetic individuals who can work for the following position preferably Asian Nationality. 6 Male ORDER TAKER 10 Male KITCHEN HELPERS 1 Female CLEANER preferably Asian Nationality. Duties and Responsibilities: Responsible for keeping the restaurant's kitchen clean as well as assisting in food preparations. Should be able to comply with all food health and safety regulations. Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene. Skills: - Good communication skills - Excellent organizational skills - Ability to work quickly and efficiently - Flexible and can work under pressure High School Diploma or equivalent 8 hours of duty and foods will be given Must be in State of Qatar (Local hire only) This Restaurant is for Take-away only (No Dine In)
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Full Time Remote
Anywhere
1 month ago
Technical Support/ warhouse managment Blue Yonder Role description Blue Yonder is a warehouse management suite and we are looking for a techno functional Candidate. More details below: Roles and responsibilities: Validate requirements, design, configure and implement solution on BlueYonder /JDA WMS Design interfaces in Blueyonder/JDA WMS using Integrator, DDA Development, MOCA Programming, Reports, Label, Page Builder Interact closely with Development services in modification development, quality delivery and organizing demonstrations with customers on modifications. Participate in various Customization related discussion Perform Unit Testing Go-Live & Hyper-care Support Required Education and Experience: Strong Functional, Technical and Development knowledge in BlueYonder /JDA Warehouse Management (Discrete) versions. solid knowledge of RDBMS solid knowledge with Oracle PL/SQL. solid knowledge with Linux shell scripting. familiar with Java Groovy Scripting. Interact closely with Development services in modification development, quality delivery and organizing demonstrations with customers on modifications. Excellent troubleshooting and analytical skills, ability to handle multiple complex problems Good BlueYonder /JDA WMS operational processes ( Inbound/Outbound/Inventory ) knowledge Rollout Creation and Deployment Knowledge. What we offer? Stable job in professional team, remote work, Interesting path of career in an international organization, Consistent scope of responsibilities, B2B concract or FTE salary depends on experience and knowlage