Feel Free to call or text me at 408-518-0020.
Job Title - IT Service Desk
Location - Cary, NC
We do have interviews available for Monday - Friday
Responsibilities:
• Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users
• Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure.
• Troubleshoot client software and basic network connectivity problems
Technical Requirements:
• Phone support experience necessary.
• Technical Service desk or technical call center experience is necessary.
• Disciplined, systematic problem-solving skills required.
• Internet browsers (e.g., Explorer, Chrome, Firefox),
• Support for laptop, desktops, and printers
Thanks & Regards
Suraj Dwivedi
Technical Recruiter
P: (408) 518-0020
E: suraj.d@e-solutionsinc.com
2N Market St, Suite # 400, San Jose, CA- 95113
www.e-solutionsinc.comhttps://www.linkedin.com/in/suraj-dwivedi-050425232/
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Disclaimer:
E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.
