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$18 - $20 Per Hour
Full Time
San Antonio, TX, United States
14 days ago
Company Information: At LeadingEdge Personnel we thrive on excellence through personal development and continuing improvement through education. Our competitive edge is the tenure we have with our dedicated staff coupled with our focus purely on office clerical and administrative specialists. 100% of our staff is certified by the American Staffing Association as Certified Staffing Professionals. Description of Role: We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement. Tasks: Clears previous day’s route and checks all paperwork for accuracy and completeness Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner Complies with all applicable company policies and procedures Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries Maintains referral log Monitors office supplies Prepares deposit for location on a weekly basis Prepares invoices for next day routes Processes paperwork-confirms tickets Provides service for all retail/walk-in equipment requests Verifies Medicare, Medicaid, and private insurance coverage information Works with outside agencies to resolve customer issues Performs other duties as assigned Skills and Requirements: High School Diploma or GED Experience with medical equipment, preferred Experience with medical billing practices and of billing reimbursement, preferred Experience in medical field and administrative record management, preferred One year of related work experience, preferred Medical terminology, preferred Work Schedule: Monday thru Friday 8am-5pm
$18 - $20 Per Hour