Inside Sales Assistant Job Responsibilities:
Establish a positive relationship with the client
Sharing the story of Faithful Platform and why we exist with the client
Answering all logistical questions that the client might have during the process
Helping clients build the perfect ring based on their individual needs and wants
Help solve problems that might arise during the process
Presenting multiple options to the client based on personal budget, ring design, and competitors pricing
Entering all details into the CRM system as you move the client through our funnel
Coordinating with manufacturers and wholesale vendors to secure the diamonds and ring settings
This position is expected to complete 40/hours per week.
Experience with CRM systems (Monday.com, etc.)
Inside Sales Assistant Qualifications / Skills:
Sales experience is preferred
Strong problem-solving skills
Detail-oriented approach with ability to work under pressure to meet deadlines
Can work with little supervision after being trained on assignments
Superb organizational abilities
Strong data entry skills and attention to detail
Proficiency with CRM and other computer systems (Google, Mac and Windows)
Client-first mentality
English language fluency with excellent written and verbal communications skills
Impeccable time management skills with the ability to multitask
Willingness to engage in cross-training
