User avatar
$6 - $10 Per Hour
Full Time
21 days ago
Our company is seeking a Customer Support Agent for Shopify Themes to join our team on a full-time, long-term basis. If you're passionate about the world of Shopify, possess strong English language skills, and have experience in providing high-quality technical assistance, we invite you to apply for this position. Responsibilities: - Provide technical support to our customers using Shopify Themes. - Respond to customer inquiries and requests related to theme setup and usage, offering clear explanations and effective solutions. - Communicate professionally with customers through the support platform. - React and promptly address support tickets with efficiency. - Clearly and comprehensively describe technical issues to our developers. Requirements: - Solid experience with Shopify and advanced knowledge of themes and functionalities. - Strong proficiency in HTML and CSS to deliver customized solutions to customers. - Excellent written communication skills in English. - Patience and ability to explain technical concepts in an understandable manner. - Desire to provide exceptional customer support and exceed expectations. - Previous experience in providing technical support or assistance services is a plus. Benefits: - Opportunity to work in a growing company focused on high-quality Shopify Themes. - Chance to collaborate with a passionate and experienced team. - Opportunity to contribute to the development of support quality.
$6 - $10 Per Hour