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Full Time
20 days ago
We're looking for German speaking Customer Service Advisors to join our client's team in the beautiful Portugal! What you'll do: - Provide the highest level of support to our customers via phone and email on a range of issues; - Give accurate, valid and complete information by using the right procedures; - Be the owner of the customer query and ensuring a timely resolution and response; - Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner; - Meet and exceed our customer service quality goals, compliance regulations and productivity targets; - Create amazing customer experience that people value and we are proud of; - Be responsible to follow the direction of management and provide feedback What's the offer: - Work from home possibility. - Health Coverage and Private Health Care. - Attractive Salary package with performance bonus. - Relocation support package for candidates abroad Portugal. What we're looking for: - German C1/C2 level - English B2 level - Ability to resolve customer concerns and create a seamless customer experience. - Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices. - Ability to walk customers through complex procedures from start to finish. - EU Citizenship / Ressidence card / Manifest of interest. Don't miss this incredible opportunity! Apply now!