Your interest in SYKES has come at an exciting time in our history. We’re excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as a Spanish speaking Bilingual Financial Services Representative to assist customers in obtaining banking information and provide customer service support at the Fayetteville site! You’ll shine in this role if have experience or interest in the financial services industry and a strong passion for helping customers. In this role, you’ll listen to customer needs and concerns and help them solve problems concerning service or products in a fun team environment.
Work with us and you’ll enjoy:
• Full-Time Schedule (40 hours/week)
• $14.00/hour + monthly incentives, with pay increase In production
• 100% Paid Training
• Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
• Paid time off
• 100% free college tuition program through Ashford University (online) after just one year of employment!
Required qualifications, skills and experience
Apply with us, if you possess:
• Excellent communication skills, fluent in English and Spanish, verbally and written
• A high school diploma or GED and are at least 18 years old
• Ability to multi-task and adapt to changes quickly
• Previous banking or financial services experience (preferred)
• 6 months - 1 year of customer service experience in a call center environment (preferred)