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$9 - $10 Per Hour
Full Time
9 months ago
Your job is to spread happiness and create WOW moments to our customers, specifically: > Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone > Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media) > Translate our product and all customer communications like newsletters, lifecycle emails and more > Develop expertise on our product and internal software to help our customers efficiently > Maintain happiness and positivity in every customer and team interaction We ask our Happiness Officers to have: > Professional level German and English communication skills > Strong passion to help people with different learning curves > Deep love for learning new things, problem solving, and analytical skills > Experience in customer service in a fast-paced environment > Availability to work at full time capacity (40 hours per week) > Working desktop/computer with at least 8GB RAM
$9 - $10 Per Hour