Summary:
StoneBridge School is seeking a Remote Call Center Agent to join our Customer Service team. This position offers the flexibility of working from home while providing exceptional service to our students and parents. If you have excellent communication skills and enjoy helping others, we want to hear from you!
Responsibilities:
Handle inbound and outbound calls in a professional and courteous manner
Assist customers with inquiries, concerns, and requests
Provide information about school programs, policies, and procedures
Document all interactions accurately in the CRM system
Resolve customer issues in a timely and efficient manner
Meet or exceed performance metrics and goals
Qualifications:
High school diploma or equivalent
Previous experience in a call center or customer service role preferred
Excellent verbal and written communication skills
Strong problem-solving abilities
Ability to work independently and as part of a team
Proficiency in Microsoft Office and CRM software
Ability to multitask and prioritize tasks effectively
If you are a motivated and customer-focused individual looking for a remote opportunity in a dynamic team environment, apply now to join StoneBridge School as a Remote Call Center Agent!
