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$26 - $33 Per Hour
Full Time
United States
2 months ago
We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. Your main goal will be to effectively address customer issues, complaints and inquiries in a timely manner. Duties and responsibilities Identify customers’ needs and wants, give your best to clarify information Research every issue and provide solutions to them Keep records of all conversations in our call center database in a comprehensible way Build strong relationships with customers Follow our customer engagement strategy Meet qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills Excellent listener Customer focus Ability to multi-task Set priorities Excellent time management skills
$26 - $33 Per Hour