We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role.
Job Description:
Will be taking support calls, emails, and chats
Will do data entry tasks such as support ticketing and order fulfillment, etc
Requirements/Skills:
Updated resume with employment dates (Months and Years)
Excellent written and verbal English communication skills
At least a year of work experience as a Customer Service Representative
E-commerce support experience is not required, but definitely a plus
PC/Laptop specs:
CPU: At least i3 or AMD equivalent. For Mac devices, at least a 2013 model or newer.
RAM: 8 GB
Operating System (PC): Windows 10 or newer, (macOS): Catalina (10.15) or newer
Internet: Stable ping 80 ms or less, 10 Mbps download and 10 Mbps upload speeds
Preferably a headset with a noise-canceling feature - No background noises
A decent webcam
Schedule: This will vary, but the majority of our team members work in EST or PST timezone (Eastern or Pacific Standard Time) and a few AU and UK time zones.
