As a Customer Service Representative, you'll be the superstar who delivers our customers' ultimate experience by representing our clients at events, answering their questions, and ensuring their satisfaction. We're all about making our customers happy, and we know that starts with a great attitude, energy, and enthusiasm.
Job Duties
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Respond to customer inquiries and provide accurate and timely information regarding product availability, order status, and shipment tracking.
Perform point of sale order data entry and troubleshooting.
Manage customer orders from receipt to delivery, ensuring that all orders are processed accurately.
Answer and manage phone calls on a timely basis.
Ensure compliance with all company policies and procedures related to warehouse operations and customer service.
Candidates based in the US preferred.
