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Part Time
14 days ago
The company Royal Bio Dünger is founded to stimulate the production of high quality 100% organic and natural plants.👍 Our fertilizer Royal Bio Dünger is 100% organic and the best fertilizer type worldwide. The laboratory results prove that compared to other fertilizer types, organic chicken fertilizer has the highest mineral value. With our unbeatable prices, we support farmers and private households in the production and consumption of affordable AND HEALTHY food. We are hiring a Customer Support (m/f) Duties and Responsibilities * Provide assistance to callers based on their needs. * Search database for Customers needing special assistance. * Report Discrepancies * Monitor first call resolution * Track call trends * Participate in projects that involves employee satisfaction * Design surveys and the programs to data enter and analyze the data retrieved from the surveys. Skills and Qualifications * Bachelor’s degree * 2+ years’ experience in customer support * Impeccable oral and written communication skills in one of the following laguages: French, English, Spanish, Portuguese and/ or Arabic * Excellent internet research skills Candidates from ALL countries can apply and be hired. This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all policies, procedures, safety protocols, and consistent with the objectives and principles of ROYAL BIO DÜNGER.