User avatar
Full Time
Latin America
28 days ago
Quarks is looking for a Customer Support Representative. “Creating social network products and technologies.” The opening requires a fully fluent level of English. 💰 Compensation: To be agreed upon. 🌎 Location: Remote (specific timezone), GMT-09:00 to GMT-01:00). 💪 Skills: Proficient in Zendesk. ⭐ Responsibilities: • Providing customer support services for site users: solving user problems, determining the cause of the problem, choosing and explaining the best way to solve the problem. • Interacting with our website customers, answering the most frequently asked questions, and resolving issues with payment for services. • Provide customer support via chat and tickets. • Follow communication procedures, guidelines, and policies.