Quarks is looking for a Customer Support Representative.
“Creating social network products and technologies.”
The opening requires a fully fluent level of English.
💰 Compensation: To be agreed upon.
🌎 Location: Remote (specific timezone), GMT-09:00 to GMT-01:00).
💪 Skills: Proficient in Zendesk.
• Providing customer support services for site users: solving user problems, determining the cause of the problem, choosing and explaining the best way to solve the problem.
• Interacting with our website customers, answering the most frequently asked questions, and resolving issues with payment for services.
• Provide customer support via chat and tickets.
• Follow communication procedures, guidelines, and policies.