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$60,000 - $80,000 Per Year
Full Time
United States
30 days ago
Silver Lining is looking for a proven professional who cares about small businesses and is looking for a full-time, long-term remote job with a fun and fast-growing company. You would be joining our global Business Development team - focused on helping small business owners from around the world sign up for our behavior change small business growth program - and then- helping them actually stick with the program and hit their goals! Must love conversations, global business, performance, and behavior change science and hustle! RESPONSIBILITIES Deal Management ● Use CRM to manage all active Deals including notes after every interaction with the potential partner ● Manage all outbound outreach, calls, emails and communication with potential partners through the Deal cycle ● Take lead on driving the active deal to close - ultimate responsibility for closing deals and hitting minimum conversion rates Proposal & Agreement Writing ● Understand the SLAP Program, pricing and customization options ● Understand the unique needs of each partner and create custom proposals and agreements to ensure the SLAP Program they are buying meets the needs of their organization and the small businesses that they serve ● Be ready to do demos and presentations to larger groups and stakeholders as part of the closing process Relationship & Program Management ● Upon signing a partnership deal, manage all elements of the relationship and the implementation of what has been sold, including but not limited to: ● Working with Finance team to get paperwork and invoicing in place ● Working with Comms team to get launch materials prepared for the partner ● Working with the rest of the SLAPxperience team (customer success) to ensure they are briefed and ready to support the small businesses that will get a SLAP based on this partnership Team Collaboration and performance management ● As the program that has been sold is rolled out, monitor its performance to ensure that the program is working as we promised it would when sold ● Work with the entire SLAPxperience team to ensure that every small business owner in the program(s) are doing well ● Work with the SLAPxperience team to manage any escalations or issues that arise at the individual small business level and the partner level ● Work with the partner to address any challenges that happen during the program Team Management ● Manage a group of SLAPmanagers (2-3 seniority levels) and drive performance through all levels of the SLAPxperience team ● Ensure that all direct reports are managing their teams effectively Reporting, Analysis & Optimization ● Monitor the trends, patterns, success and challenges of each individual Partner/Program sold and all of them collectively ● Create monthly partner reports for all active partners and hold partner meetings to review, discuss and optimize ● Create bi-annual Impact Reports for all active partners and review with partners and their stakeholders to drive learning, program optimization and to upsell the partner on program growth and new opportunities
$60,000 - $80,000 Per Year