Are you a seasoned writer and content creator with a flair for clarity, authenticity, and human connection? We are looking for a freelance professional who can bring authority and calm professionalism to our communications, speaking directly and confidently to our valued customers.
About the Role:
As our Freelance Writer & Content Creator, you will craft content that guides, informs, and engages our customers. Your work will range from creating concise copy for sign-up forms and member websites to writing clear and approachable reference materials about our service. You will also be responsible for crafting announcement emails and other communications for promotions and events. The tone should be direct, trustworthy, and human—akin to how a respected private school would communicate with parents, fostering a sense of partnership without the hard sell.
Key Responsibilities:
Develop clear, concise, and impactful copy for various customer touchpoints, including forms, websites, emails, and more.
Translate complex information into accessible, easy-to-understand content without overwhelming the reader.
Ensure all communications align with our brand voice: authoritative, authentic, professional, calm, direct, and humane.
Collaborate with our team to create visuals that complement and enhance written content.
Deliver high-quality work with fast turnaround times, handling ad-hoc tasks as they arise.
Who You Are:
An experienced writer with a proven track record in content creation for consumer services.
Skilled at simplifying complex information and communicating it with brevity and clarity.
Able to maintain a consistent and trustworthy voice across all communications.
Comfortable working independently, with a keen sense of responsibility and urgency.
A pro at balancing authority and approachability in your writing.
Why Work With Us:
Flexible workload: sometimes there’s a lot to do, other times not so much—but you’ll always need to be ready for fast turnarounds.
Opportunity to shape the voice of a high-value consumer service where your words will directly impact the customer experience.
Work remotely with a team that values professionalism, authenticity, and trust.
If this sounds like you, we’d love to hear from you. Please submit your resume, a brief cover letter, and writing samples that showcase your ability to communicate complex information with clarity and humanity.
