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$600 - $1,000 Per Month
Full Time Remote
North and South America
22 days ago
JOB DESCRIPTION We are looking for a customer support team member to help our users with questions about our apps during weekdays & weekends (daily 8-hour shift, 40-hour work week) Checkout our apps here: https://apps.shopify.com/partners/omegaapps - Outbound support - Answering questions about features and documenting any technical issues and passing them on to the development team - Creating support tickets for dev-team Salary explainer: - e.g. if you have no idea what you are doing but are motivated and fulfill all criteria, it’s $600 - $700 relevant experience in online customer support, very high reliability - $800 high efficiency in getting reviews, high knowledge of customer support - $900 able to handle complex customer support issues, efficient in delivering customer insights to other teams in the appropriate format and time - $1000 is if you can do everything already that we need you to do --- so basically skipping a few development steps. - *Note: There is more money to be made once they take more responsibility* - This is a remote position REQUIREMENT We are looking for a customer support team member to help our users with questions about our apps during weekdays & weekends (daily 8-hour shift, 40-hour work week) Checkout our apps here: https://apps.shopify.com/partners/omegaapps - Fluent in English - Outbound support - Answering questions about features and documenting any technical issues and passing them on to the development team - Creating support tickets for dev-team Salary explainer: - e.g. if you have no idea what you are doing but are motivated and fulfill all criteria, it’s $600 - $700 relevant experience in online customer support, very high reliability - $800 high efficiency in getting reviews, high knowledge of customer support - $900 able to handle complex customer support issues, efficient in delivering customer insights to other teams in the appropriate format and time - $1000 is if you can do everything already that we need you to do --- so basically skipping a few development steps. - *Note: There is more money to be made once they take more responsibility* - This is a remote position BENEFITS Salary explainer: (PAY through PAYPAL) - e.g. if you have no idea what you are doing but are motivated and fulfill all criteria, it’s $600 - $700 relevant experience in online customer support, very high reliability - $800 high efficiency in getting reviews, high knowledge of customer support - $900 able to handle complex customer support issues, efficient in delivering customer insights to other teams in the appropriate format and time - $1000 is if you can do everything already that we need you to do --- so basically skipping a few development steps. - *Note: There is more money to be made once they take more responsibility* - This is a remote position - Each Review of 5 stars, you will get bonus. Normal comment: $5, Long and more content comments: $10 INTERVIEW PROCESS - Round 1: Test to check if qualify - Round 2: Interview NOTICE FOR REFERRER Only SOUTH AMERICAN CANDIDATES are qualified such as Ecuador, Peru, Venezuela, Brazil, Argentina, Uruguay, Paraguay, Chile, Bolivia và Colombia. Prefer 9X since this does not requires to high requirement.
$600 - $1,000 Per Month