We're looking for German speaking Customer Service Advisors to join our client's team in the beautiful Portugal!
What you'll do:
- Provide the highest level of support to our customers via phone and email on a range of issues;
- Give accurate, valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback
What's the offer:
- Work from home possibility.
- Health Coverage and Private Health Care.
- Attractive Salary package with performance bonus.
- Relocation support package for candidates abroad Portugal.
What we're looking for:
- German C1/C2 level
- English B2 level
- Ability to resolve customer concerns and create a seamless customer experience.
- Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship / Ressidence card / Manifest of interest.
Don't miss this incredible opportunity! Apply now!